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ComplaintsPro

Complaints Pro is a cloud-based customer issue / quality assurance software that helps you handle every issue in a timely and efficient manner. It aggregates your customer’s insights, empowering you to improve your products and processes. Turn customer complaints into an opportunity to improve your business with our complaint management software.

ComplaintsPro

Core Features:

  • Dashboards, charts, reports
  • Process automation
  • Real time root cause alerts
  • CAPA plans
  • Social media monitoring, and more

Government Edition:

  • HP TRIM integration
  • MS Outlook and Lotus Notes integration
  • Australian Data Residency option

Car Rental Edition:

  • Infringement management
  • Automatic rental agreement and infringement updates
  • Statutory declarations templates

Food Manufacturing Edition:

  • Reason code hierarchy to organize the urgency of the complaints
  • Shelf life assessment
  • ACCC mandatory reporting
  • Real time SMS automation

Financial Services Edition:

  • Security
ComplaintsPro

Companies that integrate with ComplaintsPro

Each integration enriches the platform with data or features that provide comprehensive service and enhance the customer experience.

Practifi
Practifi
Practifi is the business management platform for financial advice, retirement and insurance.

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Open to forming a new partnership? Contact api@insart.com and we’ll help you facilitate integrations that will grow your business.

ComplaintsPro

Get instant integration assistance

It usually takes several months to define goals and create a step-by-step integration plan. Enter your details and book a meeting with an integration expert who can help you clarify the next steps of the integration and streamline the process.