Chargeback was born in 2011, initially focused on providing managed solutions that served merchants with a high number of chargebacks. In 2015, we began expanding our services to help all merchants, large and small, high risk or not, prevent and manage disputes. In 2018, we released the Chargeback API with a comprehensive suite of web services for interacting programmatically with our application. Today, we’re continuing to refine our technology and maintain our expert system based on the latest card network rules and regulation changes.
The Chargeback App is the only 100% SaaS solution for the real-time management of disputes. It combines the best of both dispute management options: the expertise and efficiency of outsourcing and the irreplaceable domain knowledge of your in-house team. Most importantly, our transparent pricing ensures that your success is our success.
The only 100% SaaS solution for internal dispute management
Say goodbye to outsourcing and complicated, home-grown processes. Meet the first real-time dispute management platform built to empower internal teams with expert knowledge and robust automation.
Lower your dispute rate
Combat the fraudulent abuse of chargeback rights in real-time—
without lifting a finger. Open up a direct line of communication with issuers and stop disputes before they’re even filed. For disputes that do come through, automate meaningful actions that save you fees and lost revenue.
Improve your win rate
Respond to every single dispute with the evidence needed to present the most compelling rebuttal possible. Be confident that your team is generating dispute responses that adhere to payment provider rules and regulations, as well as best-practice protocols.
Spend less time managing disputes
Aggregated data, powerful automation, and sophisticated response tools bring a new level of efficiency to teams of all sizes, across all industries. Eliminate the excessive time traditionally spent researching, crafting, and submitting dispute responses with the Chargeback App.
Companies that integrate with Chargeback
Each integration enriches the platform with data or features that provide comprehensive service and enhance the customer experience.
It usually takes several months to define goals and create a step-by-step integration plan. Enter your details and book a meeting with an integration expert who can help you clarify the next steps of the integration and streamline the process.
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