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Cerebri AI Inc., a venture-backed pioneer in artificial intelligence and machine learning, is the creator of Cerebri Values™, the industry’s first universal measure of customer success.
Cerebri Values quantifies each customer’s commitment to a brand or product and dynamically predicts Best Actions at scale, which enables major enterprises to focus on accelerating profitable growth.
Headquartered in Austin with offices in Toronto and Washington, DC, the company has 50+ employees, 80% are technical — data scientists and software engineers — reflecting our commitment to delivering a killer product.
Our platform, Cerebri CVX, analyzes every customer and creates one journey per customer that cuts across the traditional silos of sales, marketing, and support.
CVX measures customer engagement and uses these engagement values to drive financial results around up-selling, cross-selling, managing risk, and churn. The platform automates this process from data ingestion to insights to Next Best Actions.
Each integration enriches the platform with data or features that provide comprehensive service and enhance the customer experience.