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Brightwell is an Atlanta-based financial technology company that provides financial services, including cross-border remittance, P2P transfers and digital bank accounts, to more than 200K global workers from over 140 different countries. Brightwell’s mobile-first platform and suite of financial tools simplifies personal finances for a community that is traditionally underserved in the marketplace.

  • Multi-currency programs, including USD, EUR, AUD, and GBP.
  • In the event of a lost or damaged card, onboard printing makes replacement quick and stress-free to members.
  • Virtual terminal for cash payments to crews before leaving the ship, or as an alternative to onboard ATMs.
  • Cards personalized with each crew member’s full name for added security (and status).
  • Both Visa® and Mastercard® prepaid card options are available.
  • Onboard, follow-up focus groups led by Brightwell for additional support along the implementation journey.
  • Convenient online support ticketing system for quick and effective help if crew members have questions or need assistance with their cards or transactions.
  • Cardholders can send funds to a bank account, another crew member’s card or Companion Card, or for cash pick-up in another location.
  • Easily check balances, transactions and more.
  • Track loads and withdrawals for budgeting and money management, providing your crew with greater financial control and freedom.
  • All features can be accessed via our mobile app, including checking card balances, transferring funds between cards, or sending money to a bank account back home.
  • Cash can be lost or stolen – offer your crew increased peace of mind with the Brightwell or OceanPay card. Funds are stored securely and are protected by a number of security measures.
  • Member Support staff are available 24 hours a day, 7 days a week to assist.
  • Enhanced security with Touch ID/Face ID.
  • Dedicated staff monitoring of transactions.
  • Zero liability for fraud. Brightwell investigates suspected cases of fraud, following all consumer protection guidelines, to ensure crew members aren’t held responsible for any unauthorized transactions.

Companies that integrate with Brightwell

Each integration enriches the platform with data or features that provide comprehensive service and enhance the customer experience.

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